Call: 01268 638060

We take our time walking our customers through the necessary decision making stages to arrive at the ideal solution for their business...

satisfaction-logo

Stellisons Commercial After Sales Service

service-agreement-logoWe understand the inconvenience a faulty appliance causes in any business or private environment. Unfortunately machine failure is unavoidable in most cases. That is why in the event of a break down a quick turnaround is vital.

Our fleet of 12 engineers covering Essex and Suffolk are quick to respond to machine breakdowns and are equipped to deal with a wide range of service issues. They are fully manufacturer trained and many of them hold qualifications ranging from Gas Safe to F Gas (refrigeration) qualifications.

Each engineer carries a large variety of parts as van stock and benefits from the fully technical support of our spares department and the manufactures we service. This helps keep our first time completion rate high and limits the inconveniency caused by a breakdown.

We provide services for either one off repairs or tailored service contracts all at fixed rate costs. Please see our service contacts page for more details on the packages we offer.

For further information on machine servicing or to arrange a repair please call 01268 638 060 or email us on commercial@stellisonltd.co.uk

Safety Inspections

To help keep all businesses up to current government standards we offer a range of safety inspections. These checks cater to all types of industries including private care, food preparation and Healthcare to name a few. We offer citification and comprehensive documentation on the following safety inspections:

  • Gas safety inspections
  • Electrical safety testing
  • Temperature validation checks to comply with section 3.4 of HSG(95)18
  • Commercial kitchen ventilation interlock system tests to comply with BS6173:2009

If you would like to find out more about the safety inspections we can offer your business please call 01268 638 060 or email us on commercial@stellisonltd.co.uk

Spare Parts

To enable a speedy repair we keep a large quantity of parts in stock, helping to minimises the inconvenient caused to your business in the event of a breakdown. We also carry an extensive range of parts on our service vehicles to fix a large proportion of calls first time.

In the event parts are require ordering our experiences spares team have the logistics to fast track you're order. Providing the parts are in stock with the manufacturer we can arrange shipment overnight for a fast repair, helping to drastically cut waiting times to a minimum.

All the commercial parts we supply are genuine manufacture parts, they are designed and build to exact manufacture standards and come with a full manufacturer warranty.

To order a spare part or book a service call please contact our commercial department on 01268 638 060 or email us on commercial@stellisonltd.co.uk

Service Contracts

Our service contacts range for next day to three day service packages, all with fixed upfront costs covering you for the duration of the repair. The only additional cost to the repair would be if any parts are required, in these instances the costs are quoted for approval before any additional work is carried out.

This transparency provides peace of mind for all of our customers, with no hourly rate, recall charges or hidden costs it is easy to keep track of and budget repair costs.

Alongside our service plans we also offer additional packages at fixed costs including.

  • Preventive maintenance checks
  • Annual safety inspections
  • Temperature validations
  • Gas safety inspections

Why not see how we can help your business avoid unexpected and costly repair bills by calling us on 01268 638 060 or email us on commercial@stellisonltd.co.uk

50 years experience
With over 50 years’ experience our fleet of train technicians provide an invaluable service for our customers across Essex and Suffolk
tick


badge

speed-logohygiene-logo
brilliant-logo

wras